QoS for Mobile Applications on Smartphones and Tablets

In the mobile world, performance is everything – particularly for enterprises. It can impact customer satisfaction, operational efficiency and revenues. But monitoring the performance of your mobile app or website is challenging because of the constantly changing mobile environment, the increasingly diverse set of mobile devices, networks and platforms - and because most native mobile apps can only be monitored from real handsets.

Test Center Enterprise Monitoring™ is an enterprise-class monitoring solution that enables production support teams to detect problems early and ensure the performance for any mobile app or website on any device and network. It is purpose-built for mobile apps and leverages a cloud-based architecture for maximum flexibility and easy access to app performance information. 

Whether it’s Communications, Games, Multimedia, Productivity, Travel, or Utility app, TCE Monitoring provides non-stop, 24x7 service level monitoring. This includes real-time alerts against any measurement criteria delivered via SMS, e-mail and SNMP. 

TCE Monitoring evaluates the performance and responsiveness of enterprise mobile apps and websites from the end-user perspective, using real handsets connected to and distributed across live mobile networks. And because it utilizes direct connections to live handsets, there are NO MEASUREMENT LIMITATIONS. Anything that can be done on a mobile device can be monitored with TCE Monitoring, for example:

• Users can create and schedule automated scripts at any time.
• Users can take crucial measurements such as how long it takes for apps/content to download on different handset models across multiple mobile markets and whether or not content appears exactly as it should on various devices.
• Users can also define alerts and how they are triggered at any time.

KEY CAPABILITIES Cloud-Based Infrastructure • Easy, remote performance monitoring using physical handsets • Monitor all Smartphone and Tablet platforms, including Android, iOS, BlackBerry, Windows   Phone 7, WebOS, etc Real Time Automatic Alerts • Instant notification of performance issues via SMS, e-mail, and SNMP Ongoing Analysis • Continuously track the performance of any mobile app or website No Limitations • Any mobile app/service/content may be monitored using Test Center Enterprise Monitoring, for example, HTML5/web apps, native apps, games, utilities, media, streaming apps, etc   The Keynote DeviceAnywhere™ platform is architected for maximum implementation flexibility so you can use it the way that best fits your business needs including: