General

Why is remote access to mobile devices useful?

By providing remote access to real handsets on live networks, Keynote DeviceAnywhere™ brings all these devices and their networks to your desktop -- so you no longer need to be "in-market" to validate your mobile apps. You also realize huge cost savings, get your products to market faster, and expand your market reach by addressing networks outside your immediate geography.

What can I do with these remotely accessible devices?

Anything that you could do on devices physically in your hands can be done on Keynote DeviceAnywhere Test Center handsets. For example, you can tap the device's touch screen, press the device's keypad and side buttons, speak into the handset's mic through your PC’s mic, view the handset's LCD display, listen to its speaker and ringer sounds, connect/disconnect its battery, power supply and data-cable, make calls, use the web browser, send/receive messages, and much more.

Is my Intellectual Property protected?

We take IP very seriously. While you are using a device, no one is able to see your device’s screen, except for users on your account  that you have expressly invited to share your view. Further, Keynote DeviceAnywhere executes automated cleanup scripts that clean the device at the end of each session. These scripts “wash” the device, deleting all downloaded or installed applications, clearing the browser cache, and removing other usage footprints like text and/or picture messages. Note however, that protection of your organization’s IP is ultimately your responsibility. Therefore, if there is particularly sensitive material that you are testing, best practice is for you to remove this material from the device before releasing the device.

What if you don’t have a mobile handset or other mobile device that I want. Can I request a new one?

Yes. We are constantly adding new handsets and expanding our mobile testing service allowing you to test your mobile app on all mobile devices/tablets and networks.

How do I sign up for Keynote DeviceAnywhere Test Center?

Test Center is available as an online service and you can easily sign-up here or by contacting us at sales@deviceanywhere.com or 1-877-338-4230 and selecting option 1 in the US or +44-118-9255-078 outside the US.